Privacy Policy

This Privacy Policy describes how Scalexa ("we", "us", or "our"), operating at scalexa.io, collects, uses, and safeguards information when you visit our website or contact us through our services. We are committed to protecting your privacy and handling your data with transparency and care.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

We collect information in the following ways:

• Contact form submissions - When you fill out a form on our website, we collect the name, email address, business name, and any other details you voluntarily provide (such as your message or service enquiry).
• Analytics data - We use Google Analytics to collect anonymised information about how visitors use our site, including pages visited, time on site, referral source, and approximate geographic location (country or city level).
• IP addresses - Your IP address may be logged automatically by our hosting infrastructure and analytics tools. This is used for security, fraud prevention, and general traffic analysis.
• Cookies and tracking technologies - We use cookies to support site functionality and to gather analytics. See Section 4 for full details.
• Communications - If you email us directly, we retain records of that correspondence to help resolve your enquiry and provide follow-up support.

We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has submitted data through our site, please contact us so we can promptly remove it.

The information we collect is used exclusively for the following purposes:

• To respond to your enquiries, service requests, or questions submitted through our contact form or email.
• To provide, operate, and improve our website and the services we offer.
• To send follow-up communications, proposals, or updates that you have opted into or requested.
• To understand how visitors interact with our site so we can improve content, user experience, and service offerings.
• To comply with applicable laws and regulations.

We take reasonable technical and organisational precautions to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• All data transmitted to and from our website is protected using HTTPS (TLS encryption).
• Contact form submissions are processed by Formspree (see Section 5) and delivered securely to our business email inbox.
• We limit access to personal data to only those individuals who need it to operate or improve our services.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. If you request deletion of your data, we will action this promptly (see Section 6).

No method of electronic storage or internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights or interests, we will notify you in accordance with our legal obligations.

Our website uses cookies - small text files stored on your device - to support functionality and gather usage analytics. We use two categories of cookies:

• Functional cookies - These are essential to core website functionality, such as remembering your preferences or ensuring forms work correctly. These cannot be disabled without affecting site performance.
• Analytics cookies - We use Google Analytics to understand visitor behaviour. These cookies collect anonymised data such as which pages are viewed, how long visitors stay, and what device or browser they are using. No personally identifiable information is stored in these cookies.

How to opt out of cookies:

• You can disable cookies entirely through your browser settings. Most browsers allow you to block, delete, or restrict cookies. Refer to your browser's help documentation for specific instructions.
• To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.
• You can also opt out of personalised Google advertising via Google Ads Settings.

Disabling analytics cookies will not prevent you from using our website. It will only affect our ability to understand how the site is used.

We use the following third-party tools and services, each of which may process some of your data as part of delivering our website:

• Google Analytics - Provided by Google LLC. Used to collect anonymised data on how visitors use our website. Google may process this data on servers located in the United States and other countries. Google Analytics data is governed by the Google Privacy Policy. We have enabled IP anonymisation on all Google Analytics instances.
• Formspree - Used to process and deliver contact form submissions. When you submit a form on our site, your data (name, email, and message) is transmitted through Formspree's infrastructure before being forwarded to our inbox. Formspree's privacy practices are governed by the Formspree Privacy Policy.
• Google Fonts - Our website loads typography from Google Fonts, a service provided by Google LLC. When your browser requests these fonts, Google may receive your IP address and browser information. This data is governed by the Google Privacy Policy.

We do not share your personal data with any other third parties. We do not use advertising trackers, retargeting pixels, or social media tracking cookies on our website at this time.

Depending on your location, you may have specific legal rights regarding your personal data. Scalexa respects these rights regardless of where you are based.

Under the GDPR (EU and UK residents), you have the right to:

• Access - Request a copy of the personal data we hold about you.
• Rectification - Request correction of inaccurate or incomplete data.
• Erasure ("Right to be forgotten") - Request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Restriction - Request that we limit how we use your data while a complaint or review is pending.
• Portability - Request that your data be provided to you in a structured, machine-readable format.
• Objection - Object to processing of your data for certain purposes, including direct marketing.

Under the Australian Privacy Act 1988 (Australian residents), you have the right to:

• Access personal information we hold about you.
• Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
• Make a complaint if you believe we have not handled your information in accordance with the Australian Privacy Principles (APPs).

If you are located in the EU or UK and are unsatisfied with our response, you have the right to lodge a complaint with your local supervisory authority (for example, the ICO in the UK or your national data protection authority in the EU).

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us directly:

• Business: Scalexa
• Website: scalexa.io
• Email: coming@gmail.com

We take all privacy enquiries seriously and aim to respond within 5 business days.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we are protecting your information. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

If changes are significant and you have previously provided us with your contact information, we may also notify you by email.